Delivery Information
Upon receipt of your order, we will send you an e-mail to confirm the details. We will endeavour to dispatch your order no later than the next working day.
Delivery of your order will be by Royal Mail 1st Class post if you are in the UK. Larger panels will be delivered by Parcel Force. Please ensure that you have correctly entered your address as the order form is used as the delivery label.
If you are in Europe we have a three day service to get your glass to you.
You will receive another e-mail informing you of dispatch and keeping you up to date on the status of your order.
All UK orders are despatched using first class post which we have found to be the most reliable service throughout the UK, Please note that this is not a garuanteed service! and, as with any carrier things can go wobbly from time to time! The Royal Mail will not declare a parcel lost until 15 working days from
despatch and consequently we cannot send a free of charge replacement until that time has lapsed.
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Our Promise To You
Unlike some of our competitors we deliver to the entire UK, not just selected regions - and not only that but the prices you see on the site include UK postage & packing and include suitable seals.
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Testimonials
Thank you very much for your prompt response to my order. Glass arrived this morning. An excellent service and I highly recommend your company!
- Richard Bettinson
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