Terms & Conditions

Product information is offered in good faith but should only be regarded as a guide. Whilst we endeavour to supply accurate information, some errors are possible. We suggest that if you are in doubt about your stove glass size, you contact us before making your purchase, to ensure that you make the right choice.

The Company shall not be held responsible for any harm caused by misuse of the product, and state that the product should only be used for the purpose for which it is intended; ie Woodstove Glass Replacement.

When placing an order with us, you are agreeing with these Terms and Conditions. Please note that we comply with the Distance Selling Regulations (DSR)

Supplying heat resistant robax ceramic glass using our in-house cutting service to supply replacement stove glass for all makes and models.

Company Registration No: 156983 (Scotland)

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Google Rating

4.6

Based on 31 reviews

Fastglass Direct

4.6

Jonathan Schofield

20:44 14 Nov 23

Fast efficient and value for money

yampee one

14:12 14 Nov 23

Top class product and service. I wanted a small piece of custom glass and Fastglass Direct cut it exact and sent it fast and for a reasonable price. Excellent.

Mark Ferguson

09:50 30 Sep 23

Ordered a stovax glass on Wednesday lunch time and it was delivered in the post the following day, this is amazing service. Would highly recommend Fast Glass Direct. Thankyou

Lorraine Sim

15:58 09 Dec 22

Excellent service and very friendly. Thankyou ☺️

Graham oneill

13:09 01 Dec 22

Norma B.

18:29 24 Feb 22

Great price and speedy service. Used this company for years, highly recommend. Thank you!

Colin Hunter

15:28 28 Jan 22

Simply brilliant service. After the glass in our woodburner was broken we needed it repaired as soon as possible due to it being seriously cold. I called the company and asked if they could help. As I live 40 minutes from the store I said I would take the door to them, if they could help. They told me to drive over and within half an hour of arriving, my door was fully repaired and I was heading home. I'm writing this with my feet heating up by my nice new door glass. Great staff, great service and great price. Can't fault them in any way. Thanks

Craig Ross

07:59 04 Jun 21

Great service

pete box

12:43 07 Mar 21

Knowledgeable, professional, good customer service. Quickly queried poor measurement and identified correct 11 year old stove. Glass arrived very well packaged within 24 hours with stove rope and took 20 mins to install. Highly recommended.

Claire Chatfield

11:44 23 Feb 21

Fastglass Direct is a very professional company, from ordering my oven glass to receiving it. Found them by accident when my Mum's oven door glass broke and I'm so glad I did. Fantastic. Must add a shout-out to the man I spoke to on the phone, John... very helpful and professional man. I would highly recommend this company.

Jay Winter (JayW)

13:47 16 Jan 21

Outstanding service.Ordered at 3 p.m. on a Friday and glass arrived next morning. Great price and includes 1st Class postage and door seal

Allan Barclay

13:26 30 Dec 20

Absolutely brilliant service door glass ordered on line 1330 29/12/2020, poped through my door 1315 30/12/2020.

robt docher

10:50 30 Dec 20

Brilliant service the best price and quickest delivery Ive experiencedIf only all suppiers were like this

Susan Benton

13:47 02 Nov 20

Fantastic service. Well packaged and super fast delivery. Including a gasket with the glass also a nice touch. Highly recommended.

Archina maclellan

17:22 28 Oct 20

Best service I've ever experienced from ordering online. I live in the Outer Hebrides, and despite that I received new glass within 24 hours of ordering. Quick and easy to order too. Highly recommend.

Huw Davies

17:57 04 Jun 20

Can’t recommend this company enough. Customer service is second to none.Glass arrived promptly however it had been damaged in transit. Phoned them and they asked for photo of glass. Sent email 1.15 pm Wednesday New glass arrived first thing Thursday morning. The world may be falling apart around us due to covid 19 but at least you can get glass for your wood burner.Thank you fast glass.

warren

15:55 12 Apr 20

Mark Ferguson

17:45 31 Aug 19

Ordered stovax glass mid day on Thursday and it arrived the following morning. This is one of the most efficient firms I have dealt with on the internet. I have used fast glass direct for a number of years now and have never been disappointed. Thankyou and keep up the good work.

Julie Reading

08:00 01 Feb 19

Excellent service and the quality of the glass is good. I placed my order online at around midday and my glass was delivered to me in the morning post. All round very good will use again when needs be.

Terry McCullough

16:18 18 Jan 19

First class service, fast delivery, good price!

jonie jones

18:10 17 Mar 18

Ordered two pieces of stove glass on Wednesday and it was delivered on Friday. Best company to order replacement stove glass from, fantastic service. Would highly recommend this company to anyone

William Sutherland

10:02 10 Feb 18

Unbelievable service, ordered a Little Wenlock glass at 15.30 hours on the Wednesday and it came 08.30 hours on the Thursday. I've already recommened to family and friends with stoves.BillyFish, West Yorkshire

Jane Reeves

18:15 30 Jan 18

Superb prompt service ordered and received in 48hrs, cut to measure stove glass for Aga Little Wenlock. Cannot praise highly enough would recommend you order your glass from this company. Very professional and one very satisfied customer 🙂

hazel jenkins

11:33 17 Jan 18

glass broke within 5 minutes. company rude and no interest in helping total waste of money.

Mark Taylor

20:33 10 Mar 17

Glass arrived quickly, very well packaged and included a new seal. Excellent service.

Bob Spawton

13:06 20 Sep 16

First Class Service.I did not know the model of my fire glass so I emailed a picture to Fast Glass over the weekend. On Monday Fast Glass told me the make and model and that they had the glass in stock at a good price. My order went in on Monday just before 12 and the glass was delivered in sturdy packaging before 9AM the very next day. Superb!

Michael Potter (Micasdad)

06:28 11 Apr 16

Take your money and post nothing, avoid 15 working days for refund

John Williams

10:53 12 Jan 16

Great service and price, bought two pieces of glass for my Yeoman devon, arrived with new sealing rope which was needed included in the price. Fire up and running again now..Easy website to use as well.Thanks

Steve Cockerham

08:46 27 Sep 15

Never again. Bought a piece of glass for my Broseley Serrano 7 and it broke within 5 hours of using it. It was fitted extremely carefully with only finger tight screws. Measured it up after it broke and it was 3.9mm thick instead of 5mm. The rope seal supplied was very poor. Bought another piece locally, 5mm thick, similar price, proper rope seal and it's been perfect. Its also now screwed up tighter than the Fastglass one was. Offered 50% off the price of a new piece from Fastglass but won't be taking them up on it, should be refunded. I won't be shopping here again.

Kevin O'Connor

13:51 06 Jan 14

Brilliant service to Ireland. Glass arrived and was extremely well packaged. Also included replacement 'rope' for around the glass. Highly recommend Fastglass Direct.

James Clarke

21:57 30 Nov 12

My stove glass broke on wednesday evening at the start of a cold snap. I found Fast Glass online and ordered a replacement from them that evening (after office hours) and it arrived during the day on friday all the way from Scotland to Surrey! Impressed? You bet, and toasty again just in time! Fantastic service, thank you!

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